Our support team works Mon-Fri during standard business hours (9 – 5 pm EST). Unless your request is an emergency you will hear back from our Support teams between Mon – Fri during standard business hours. Support’s goal is to respond to all messages sent within 1 business day during the work week. On weekends you can expect to get a response on the following working day.

If you sent Support a message about a Technical Error/Glitch on the App/Site please keep in mind you may need to wait a few business back days to hear back from our Tech Team. They will need time to investigate your issue and resolve it before they can reply with a resolution. Rest assured all your Support inquiries are always forwarded to our Tech Team to investigate as they are received.

Our support email is [email protected]