This Content Management Policy & Procedures document outlines the standards and processes we follow to ensure that our platform remains safe, lawful, respectful, and compliant with applicable regulations.
1. Consent and User Responsibility
1.1 Informed Consent:
- All users are responsible for ensuring that any content they upload is done with the consent of all identifiable individuals featured.
- Users must obtain written permission from all relevant parties before posting content involving personal identifiers or private matters.
1.2 No Unauthorized Recording or Sharing:
- We strictly prohibit uploading content obtained without the knowledge and consent of the subjects, such as secretly recorded images or videos.
2. Age and Identity Verification
2.1 Age Requirements:
- Users must be at least 18 years old to upload content. Those found misrepresenting their age will be subject to immediate account suspension or termination.
2.2 Identity Verification:
- All hosts on the platform are required to provide an official ID such as Passport or Driver's License. Additionally they are required to pass an ID Verification via our partner Yoti.
- We may require customers to verify their identity and age through official government-issued identification.
- All users may be asked to undergo periodic re-verification, especially when suspicious activity is detected.
3. Content Review and Approval Procedures
3.1 Pre-Upload Guidelines:
- Users must review and comply with our Terms of Service before uploading any content.
- Any content that is hateful, harmful, infringing, exploitative, or otherwise violates our standards is strictly prohibited.
3.2 Manual and Automated Screening:
- Our platform uses a combination of automated tools and manual moderation to review uploaded content.
- Suspicious or flagged content may be placed under temporary review before becoming publicly visible.
3.3 Periodic Content Audits:
- We conduct regular audits of existing content to ensure ongoing compliance.
- Non-compliant content identified during audits will be removed, and the uploader notified, with sanctions applied as necessary.
4. Uploading and Downloading Procedures
4.1 Uploading Requirements:
- Users must follow all file format, size, and quality restrictions as outlined in our technical guidelines.
- Content must be accompanied by accurate and truthful metadata (e.g., titles, descriptions, tags).
4.2 Downloading Limits and Restrictions:
- We may implement bandwidth or download limitations to prevent unauthorized distribution or rapid copying of sensitive content.
- Users found engaging in bulk-downloading of content for malicious or non-compliant purposes will face immediate account actions.
5. Real-Time Platform Monitoring
5.1 Proactive Oversight:
- Our systems continuously monitor for prohibited material, suspicious user behavior, and unusual traffic patterns.
- Automated alerts are generated when the system detects potential violations (e.g., repeated uploads of known illegal imagery or content flagged in previous reports).
5.2 Rapid Response Team:
- We maintain a dedicated moderation team trained to respond swiftly to emergent issues, including cases of imminent harm, exploitation, or unauthorized distribution of private content.
6. Monitoring and Identifying Trafficking, Abuse, and Illegal Activities
6.1 Zero-Tolerance Policy:
- Content that involves sexual exploitation, trafficking, child sexual abuse material, non-consensual acts, or other illegal activities is strictly forbidden and will be removed immediately.
- We cooperate fully with law enforcement authorities in investigations involving suspected trafficking or abuse.
6.2 User Reporting Tools:
- Users are encouraged to report content they believe may involve trafficking, abuse, or other criminal behavior.
- Anonymous reporting options are available, and all reports are handled confidentially and sensitively.
7. Enforcement and Penalties
7.1 Graduated Enforcement Actions:
- Violations may result in warning notices, temporary content removal, suspension of uploading privileges, account termination, or referral to law enforcement.
- Repeat offenders or those involved in serious misconduct will face severe and immediate consequences.
7.2 Appeals and Review:
- Users may appeal enforcement decisions through our established appeals process (see related complaint and appeal policies).
- Appeals are reviewed by a separate team or a dedicated panel for unbiased decision-making.
8. Continuous Improvement and Training
8.1 Staff Training and Development:
- Moderation and support staff receive regular training on identifying harmful, illegal, or exploitative content, and on new detection technologies.
8.2 Policy Updates:
- This policy may be updated periodically to reflect evolving legal standards, community norms, and technological capabilities.
- Notice of significant changes will be provided to users through platform announcements or email alerts.