FAQ

WHAT IS AROUSR©?

 

AROUSR is a mobile community for adults. All you need to do is register your phone number on the system and start chatting, or download and install the free Android App. We give you 100 FREE credits just to sign up!

 

This is not a subscription service (There is no recurring billing). You only pay for the credits you decide to purchase.

 


 

AROUSR© IS SAFE

 

1) AROUSR only puts you in contact with other consenting adults whose age was verified and photo ID is kept on file.  You will not end up texting someone who is underage or unwilling to participate in adult activities.

 

2) Unless YOU decide to transmit your personal information to one of the chat hosts, there is no way for them to have access to your phone number, your real name or address, as all phone communications are anonymized.

 

3) All communications are private and remain strictly confidential.  No one will tell others what you say or do here.  Read our Privacy Policy.

 

4) We will never call you unless a) you refuse to pay your credit card bill and b) we are unable to contact you via email to solve the issue.  Read our Chargeback Policy.

 

5) All services are discreetly billed as TELEPASS.CC (Debit or Credit Cards) or TELEPASS (For credits purchased via your Phone Bill).

 


 

HOW TO START USING AROUSR©

 

Using AROUSR is simple :

 

1. Register your phone and get your 100 FREE credits

 

2. Pick a girl and send her a text message.  You can also install the FREE App if you have an Android Phone and do not wish to use SMS texting.

 

If you are located outside USA, Canada, UK or Australia, you can still enjoy our services using the App. (We currently do not offer the SMS option in other countries).

 

Please create your account on the web site before downloading the app (You won’t be able to sign up directly from the App).

 


 

CHAT SESSIONS

 

All chat sessions start as free then may evolve into premium mode to allow explicit conversations. The system will notify you before putting you in premium mode.  You always have the option to quit the chat session before spending any credits.  To quit a session, just type OVER.

 

In premium mode, each message from a Chat Host will debit 10 credits from your AROUSR account. Once your 100 FREE credits have been used, you can buy more credits.  Different billing methods are offered depending on which country you are located.  There is no obligation to purchase.

 

Chat Hosts cannot technically send more than 3 messages without an answer from you. This means they are not able to ‘drain’ your account, should they try to do so.

 


 

HOW TO END A CHAT SESSION

 

Via SMS –  Just send OVER at any moment during a chat session. This will close the session with Chat Host.

 

IMPORTANT – Do NOT send ‘STOP’ or ‘END’, as this will block all communication between your phone number and the Chat Host number (This is a legal requirement).  If you do so, you will need to send START if you wish to re-establish communication.

 

Using the App – Go to the Active Sessions Screen and tap the ‘END SESSION’ button.

 


 

PHONE SEX (VOICE)

 

Some chat hosts are available for voice chat (phone sex).  AROUSR uses a ‘click to call’ system (instructions).  Directly calling the Chat Hosts phone numbers will not work.

 

All you need to do is hit the ‘CALL ME’ button, enter your phone number and wait for the system to call you back.  You will be in contact with the chat host.  Voice calls will deduct 28 credits/minute from your account.  When you decide to stop the session, just hang up and billing will stop.

 


 

TIPPING

 

Show your appreciation to your favorite AROUSR Girl by sending her a tip!

 

How to send a tip via SMS : Send a text message starting with #tip and the amount (in credits) you wish to send to the Chat Host.

 

Examples:

 

To send 50 credits, send #tip50 to the Chat Host phone number

 

To send 250 credits, send #tip250 to the Chat Host phone number

 

Note : As a security measure, you will be required to confirm the transaction by sending your 4-digit passcode before credits are transferred to Chat Host.

 


 

SENDING PICTURES TO CHAT HOSTS

 

Via SMS – The Chat Host must request a picture from you.  He/she will send you a text message with a link.  Just tap the link and your phone will give you the option to choose a pic from your phone’s Camera Roll or to take a new one.

 

Using the AROUSR App – Just hit the ‘attachment’ icon on the Chat screen.

 


 

RECEIVING PICTURES FROM CHAT HOSTS

 

Via SMS – The Chat Host will send you a text message with a link.  Tap the link to see the picture.

 

Using the AROUSR App – Pictures will appear in chat screen.

 


 

VIDEO CALLS

 

They are only available via the AROUSR App or on Desktop Computer using Google Chrome.

 

Video Call Instructions

 

 


 

CONFIDENTIALITY & SECURITY

 

We understand the importance of keeping our customer’s identity private from other members on the system.

 

Your real identity and phone number is private. It will never be revealed to the girls or other members of the system. When texting, Chat Hosts only see your user name on the system. Also, your caller ID is blocked on Voice Calls.

 


 

NO SPAM & NO UNEXPECTED MESSAGES FROM US

 

You will NOT get unexpected text messages as girls can only ANSWER calls or texts. They are not technically enabled to initiate communications.

 

Please read our Privacy Policy.

 


 

WILL ANYTHING APPEAR ON MY PHONE BILL?

 

USA

 

– NO Charges will appear on your Phone Bill.

 

CANADA

 

– If you buy credits using your Credit Card or Online Debit (Interac), NO Charges will appear on your Phone Bill.

 

– If you buy credits using our Premium Number, charges will appear as TELEPASS.

 

UK

 

– If you put charges on your Mobile Phone, charges will appear as TELEPASS.

 

– If you buy credits using your Credit or Debit Card, NO Charges will appear on your Phone Bill.

 


HOW TO BUY CREDITS

 

You can buy credits on our web site 24/7.

 

Payment Methods

 

* Visa (Worldwide)
* MasterCard (Worldwide)
* Mobile Carrier Billing (Canada & UK)
* Interac Online (Canada Only)
* Western Union (Please contact support for instructions)
* Bitcoin (All countries except Canada)

 


 

CREDIT CARD FRAUD & CHARGEBACKS

 

Anyone who used our services but denies the charges on his credit card will be sent to a collection attorney in his/her own state and all relevant chat conversation logs, IP adresses, phone numbers and mobile phone information.

 

We do take chargeback fraud seriously and will sue anyone who fraudulently access our services. If you use our services, you must pay your credit card bill to avoid any legal problems.

 

Please read our Chargeback Policy.

 


WHO ARE THE AROUSR CHAT HOSTS?

 

Chat Hosts on AROUSR are regular, independent women, men and trangendered (18+) who like to explore fantasies with other people over the phone.

 

AROUSR Chat Hosts are NOT employees and do not have fixed schedules. ALL AROUSR Chat Hosts have to submit their official ID in order to prove that they are 18+.

 

If you are interested in becoming an AROUSR Chat Host please follow this link.

Get 100 Free Credits to chat

Join now (18+)