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FAQ
CREDIT CARD FRAUD & CHARGEBACKS
WHAT WILL APPEAR ON MY CREDIT CARD STATEMENT?
KNOWN ISSUES
HOW TO STOP ALL MESSAGES FROM AROUSR
AROUSR is a sex texting community for adults 21+ only. You can simply browse for available girls and text or call them from your mobile phone. There is no app to download and install and no additional charges to your phone bill.
Girls can also send you private pictures while chatting or you can send them your own pictures via their email address. You can also schedule Skype video call sessions and even send tips to the girls you like! There is someone waiting to chat with you 24/7! See who's online now!
YES. Here's why :
1) AROUSR only puts you in contact with other consenting adults whose age was verified and photo ID is kept on file.
2) Unless YOU decide to transmit your personal information to one of the girls, there is no way for them to have access to your phone number, your real name or address, as all phone communications are anonymized.
3) All communications are private and remain strictly confidential.
4) We will never call you unless a) you refuse to pay your credit card bill and b) we are unable to contact you via email to solve the issue.
5) All services are discreetly billed as TELEPASS.CC
You don't need any special app to chat and will NOT be charged extra fees from your phone company. Just choose a girl, Send her a TEXT message and enjoy the conversation!
You are allowed 5 free messages then will be required to buy credits (Only $1.99US for 5 credits). Once registered as a member you will be allowed to connect with all girls and participate in premium explicit chat, get pictures from the girls and have phone sex (voice).
You can get 5 minutes of live 1 on 1 sex talk for $1.99 when you become a member. You can always buy more credits to talk longer (1 minute = 1 credit).
When you register, the system will assign you with an 'account number' and 'PIN code'. When you want to talk with a girl, just call her phone number and listen to instructions.
The automated system will ask you to enter your account number and PIN code, then you will hear your account balance.
Just press '1' and you will be connected LIVE with the girl of your choice!
Show your appreciation to your favorite AROUSR Girl by sending her a tip!
Send her a text message starting with #tip and the amount (in credits) you wish to send her.
Examples:
To send 10 credits, send #tip10 to her phone number.
To send 15 credits, send #tip15 (etc.)
Note : You will be required to confirm the transaction by sending your PIN Code.
Girls love to get pictures from their friends on arousr! You can send pictures to the girls by email. Please note that email messages are filtered so only see messages from registered members can be seen by the girls.
Girls can send you private pictures while you chat with them. You will need a phone that features a web browser and that is connected to the Internet, such as iPhone, Android and most other 'smart' phones. You will get a TXT message with an hyperlink to the picture. Just tap (or click) the hyperlink and you will see the picture.
Some Arousr girls love to chat using Skype video call! You can ask your favorite girl if she does video calls and her rates.
Video calls must be pre-paid using Tips so she will ask you for a tip that covers the agreed amount before revealing her Skype ID. You can tip a girl instantly by sending her a text message starting with #tip and the amount in credits you wish to send her.
See also : How to send tips
We understand the importance of keeping our customer's identity private from other members on the system.
Your real identity and phone number is never revealed to the girls or other members of the system. When texting, girls only see your user name on the system. Also, your caller ID is blocked on Voice Calls. However if you send email messages to the girls they may see your email address, as it is often included in signatures.
You will NOT get unexpected text messages as girls can only ANSWER calls or texts. They are not technically enabled to initiate communications unless you explicitly requested them to alert you when they are back online. (If you text a girl while she's offline you will be offered to be alerted when she's back online. If you do not want this, just answer 'NO').
All phone numbers are local numbers, NOT overseas or premium numbers. Texting or calling a girl will not add extra charges to your phone bill (Depending on your contract, your phone company may add long distance charges within continental U.S. if you are not calling from the same city).
How to end a chat session and stop receiving messages? Just reply with STOP at any moment during a chat session. This will stop all messages until you send a text to the system again.
AROUSR does NOT charge your Phone Bill. You must buy CREDITS using your VISA or MASTERCARD Credit or Debit Card to enjoy the service.
There are no recurring charges on your Credit Card. There are NO monthly fees or any recurring charges to your Credit Card. You only pay for when you decide to purchase credits.
TEXTING COSTS : A girl on AROUSR can decide at any moment to switch a SMS chat session to PREMIUM mode. If you wish to continue chatting with her, you will be required to reply with your PIN Code to authorize charges to your TelePASS Account. If you do not wish to spend or purchase credits at this time, you can chat with someone else. In PREMIUM Mode, each message sent by a girl will debit 0.35 credit from your TelePASS© Account.
TALKING COSTS : Voice calls cost 1 credit per minute. All you need to do is call the girl's phone number, enter your Account Number and PIN Code, then press '1' to connect.
CREDITS VALUE: The regular value of 1 credit is $1.45 USD* (10% discount on 100 credits package). Charges discreetly show up as TELEPASS.CC on your Credit Card Statement.
Premium SMS Chat Example
WHAT WILL APPEAR ON MY CREDIT CARD STATEMENT?
All purchases will discreetly show up as 'TELEPASS.CC' on your credit card statement.
You can buy credits using a VISA or MASTERCARD Credit Card or prepaid Gift Card. We also accept Western Union or Moneygram money orders.
You can Buy online here (Credit and Debit cards) or simply call our friendly staff (toll free) at 1-877-700-3518 (9AM - 5PM EST)
Anyone who used our services but denies the charges on his credit card will be sent to a collection attorney in his/her own state and all relevant chat conversation logs, IP adresses, phone numbers and mobile phone information. We do take chargeback fraud seriously and will sue anyone who fraudulently access our services. If you use our services, you must pay your credit card bill to avoid any legal problems.
Please read our Chargeback Policy and Wall of Shame.
THERE ARE 2 MAIN REASONS WHY YOUR CARD MAY BE DENIED
REASON #1) Some US banks block online purchases from outside USA (our credit card processor is in UK). All you need to do is call the phone number at the back of your credit card and confirm you want to purchase from TELEPASS. They will authorize the transactions and you'll be fine.
REASON #2) PURCHASE LIMIT - We do limit the amount users can spend on the system. If you wish to increase your limit please send an email to support@telepass.cc or call us at 1-877-700-3518 (Toll free). You will be required to fill and sign a Credit Card authorization form and fax it back to us.
If you are unable to sign up using the online form please call us (toll free) at 1-877-700-3518. Our friendly staff will open an account for you in a few minutes. All you need is a valid VISA or MASTERCARD credit or debit card. We also accept prepaid gift cards sold at most convenience stores.
If the girl you want to chat with is unavailable you can request her to contact you when she is back online. All you need to do is send her a TXT message. The system will reply saying 'this person is currently unavailable. Would you like her to contact you back later?' If you reply YES, she will text you when she is back online.
TEXTING and PHONE SEX can be used with any SMS-enabled mobile phone on the market. However, AROUSR.COM is best experienced with iPhone4+ and Android 2.2+ devices (for click-to-text feature)
Account Number : 10 digits (Normally, your Mobile Phone Number)
PIN Code : 4-digits (You chose your PIN Code when you signed up for an account)
HOW TO CANCEL YOUR ACCOUNT
You can always stop all messages from us by replying 'STOP' while chatting with any girl on the system. This will prevent any messages to be sent to your phone. You can always reactivate your account later by sending a message to a girl and start over again.
Please note that we do NOT charge you unless you purchase credits using your Credit Card (There are no fees appearing on your phone bill). If you still want to cancel your account please fill this form
Girls on AROUSR are regular, independent women (18+) who like to explore fantasies with other people over the phone. AROUSR girls are NOT employees of TelePass Ltd. and do not have fixed schedules. ALL AROUSR Girls have to submit their official ID in order to prove that they are 18+. If you are interested in becoming an AROUSR girl please follow this link.
HOW TO STOP ALL MESSAGES FROM AROUSR
Just send 'STOP' while chatting with any girl on the system and all activity will stop right away. You can always reactivate the service by sending another message later.
Please note that all used credits must be paid at all times. If you are unsatisfied and want to be refunded for unused credits just contact customer support at 1-877-700-3518 (9AM - 5PM EST).
UNSATISFIED? PLEASE LET US KNOW.
If you are unsatisfied with our service or simply have comments or suggestions please call our customer support staff at 1-877-700-3518 (9AM - 5PM EST). Please do NOT charge-back credit card transactions without contacting us to solve the issue, as we can simply refund unused credits on your credit card account or credit your TELEPASS account in cases where there was a technical issue or obvious bad service. We want to keep you as a customer.
WARNING : Customers who used our service but deny charges on their credit card will be collected thru all legal means including phone calls, mail invoicing and transfer of all relevant documents such as proof or purchase, mobile phone number, IP address, chat logs and other usage logs to relevant authorities.
If you used our services please pay your credit card bill.
Do you have a suggestion or idea to improve our service? We want to hear from you! The crazier the better! Write to suggestions@arousr.com and include your account number. We reward the best ideas with free credits!
This service is restricted to adults (18+) and is provided as is, for Entertainment purposes only. Please read complete Terms and Conditions here